Privacy Policy

Effective Date: 09/11/2024

At WHOLIFI LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our social media platform and related services. By using our platform, you consent to the practices described in this policy.

Information We Collect

We collect different types of information to provide and improve our services. This includes:

Personal Information: When you create an account or interact with our platform, we may collect personal information such as:

Name
Email address
Phone number
Username or handle
Profile picture
Date of birth
Location information

Usage Data: We may also collect information about how you use the platform, including:

Pages or profiles you visit
Posts, comments, and interactions with other users
Device information (such as IP address, browser type, and operating system)
Time and date of your visits

Cookies & Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device to help improve the platform's functionality and personalize your experience.

Third-Party Information

If you choose to link your account with third-party services (such as Facebook, Google, or Twitter), we may collect information from those services in accordance with their privacy policies.

How We Use Your Information: We use the information we collect for the following purposes:

Providing and Improving Services

To create and manage your account
To personalize your experience on the platform
To recommend content, connections, and advertisements
To improve the performance and functionality of the platform

Communication
To send you updates, notifications, or important information about your account
To respond to your inquiries or customer support requests

Marketing and Advertising
To show personalized advertisements based on your interests and behavior on the platform
To analyze trends and measure the effectiveness of our advertising

Legal and Security Purposes
To comply with legal obligations or regulatory requirements
To prevent fraudulent activity, protect user accounts, and safeguard the platform

Sharing Your Information: We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

With Your Consent: We may share your information when you provide explicit consent, such as when connecting with third-party apps or services.

With Service Providers: We may share your information with third-party service providers who assist in operating our platform (e.g., hosting services, payment processors). These providers are contractually obligated to safeguard your data and use it only for the purposes outlined in this Privacy Policy.

For Legal Reasons: We may disclose your information if required by law, court order, or governmental authority, or if we believe it is necessary to protect our legal rights, the safety of our users, or the security of the platform.

Business Transfers: If WHOLIFI LLC is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

Data Retention: We retain your personal information for as long as necessary to provide the services and fulfill the purposes outlined in this policy. You may request that we delete your account and associated data at any time, subject to certain legal or operational requirements.

Data Security: We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure data storage. However, no online service can guarantee complete security, and you acknowledge that you use the platform at your own risk.

Your Rights and Choices: Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Correction: You can access and update your account information at any time through your profile settings.

Data Deletion: You can request the deletion of your personal information and account by contacting our support team.

Opt-Out of Marketing Communications: You can opt-out of receiving marketing or promotional emails by following the unsubscribe instructions in those communications or updating your account settings.

Cookie Preferences: You can manage your cookie preferences through your browser settings, including opting out of certain tracking technologies.

Children's Privacy: Our platform is not intended for use by children under the age of 14. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete it.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes by email or within the platform. Your continued use of the platform after such updates constitutes acceptance of the revised policy.

Opt-In Policy for SMS Communications

Consent to Receive SMS Messages: By providing your mobile phone number and opting in, you agree to receive SMS text messages from Socco. These messages may include account notifications, one-time passwords (OTP) for authentication, promotional offers, or other service-related updates. Your consent to receive these messages is not a condition of purchasing any goods or services.

Opt-In Process: To opt-in to our SMS messaging service, you must explicitly provide your consent by:

Checking the appropriate box when registering for an account or updating your preferences.
Responding to an initial SMS message by replying "YES" or another designated keyword to confirm your subscription to the SMS service.

Message Frequency: The number of messages you receive will depend on your interaction with our services, but typically, you may receive between 1 and 5 messages per month. This includes authentication messages, such as OTPs, and service-related notifications.

Cost and Charges: Standard message and data rates may apply based on your mobile service provider’s plan. Socco is not responsible for any charges incurred by receiving text messages from our service.

Opting Out: You can opt-out of receiving SMS communications from us at any time by replying “STOP” to any of our SMS messages. Upon receipt of your opt-out request, you will receive a confirmation message and will no longer receive SMS communications unless you opt-in again.

Support: If you require assistance or have any questions about the SMS service, you may reply “HELP” to any of our SMS messages or contact our customer support team at hello@socco.io care@wholiex.com

Your Responsibilities: By opting in, you represent that you are the owner or authorized user of the mobile number provided and that you are at least 18 years old or have obtained permission from a parent or guardian. You agree to promptly notify Socco of any changes to your mobile number to ensure the proper delivery of messages.

Privacy: All personal data, including your mobile number, is subject to our Privacy Policy. We will not share or sell your mobile number to third parties for marketing purposes without your explicit consent.

Changes to the Opt-In Policy: Socco reserves the right to modify this Opt-In Policy at any time. Any changes will be communicated to you through our website or via SMS. Continued use of our SMS service after such changes will constitute your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

WHOLIFI LLC
Email: care@wholiex.com, hello@socco.io
Address: 33 Beechstone, #3, Portsmouth, NH -03801, USA
Phone: 972-850-6664